📚 Tutorial: MetaMask Support (@MetaMaskSupport) / X

MetaMask Support

1.2M posts

MetaMask Support

@MetaMaskSupport

Simple troubleshooting only - no links/emails are shared in our messages to users. Need help? Go to support.metamask.io. NEVER share your Secret Recovery Phrase

MetaMask

Joined October 2018

Pinned
MetaMask Support
@MetaMaskSupport
Mar 10, 2022
We are continuing to receive reports of email phishing campaigns asking users to "verify" their wallet to comply with KYC regulations, along with other types of "verification mandates". These emails are SCAMS! MetaMask wallets are NOT ASSOCIATED with user email addresses!
MetaMask Support
@MetaMaskSupport
May 13, 2024
Replying to @imti_tsung
We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Support.MetaMask.io Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
430K
MetaMask Support
@MetaMaskSupport
Jan 11, 2023
A new scam called 'Address Poisoning' is on the rise. Here's how it works: after you send a normal transaction, the scammer sends a $0 token txn, 'poisoning' the txn history. (1/3)
1.7M
MetaMask Support
@MetaMaskSupport
May 9, 2024
Replying to @MohamadMok49146
NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Support.MetaMask.io Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
179K
MetaMask Support
@MetaMaskSupport
May 26, 2024
Replying to @De_an6
We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Support.MetaMask.io Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
373K
MetaMask Support
@MetaMaskSupport
May 24, 2024
Replying to @thanhdong_q
We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: support.MetaMask.io - Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
156K
MetaMask Support
@MetaMaskSupport
May 15, 2024
Replying to @hollymcsaint
We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Support.MetaMask.io Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
435K
MetaMask Support
@MetaMaskSupport
May 11, 2024
Replying to @nanaajo0on
We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Support.MetaMask.io Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
131K
MetaMask Support
@MetaMaskSupport
May 17, 2024
Replying to @Blessed5411
Need help? Open MetaMask > Menu > Support. (or Support.MetaMask.io) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.
MetaMask Help Center
From support.metamask.io
32K
MetaMask Support
@MetaMaskSupport
Apr 14, 2024
Replying to @GeorgePrec90286
NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Support.MetaMask.io Then click “Start a Conversation”
MetaMask Help Center
From support.metamask.io
60K