Help avoid broken links and paywall dead-ends to keep the library at the center of the research workflow
The team’s leader, Heather Da Vanzo relates how the user research they conducted revealed access barriers patrons were encountering in their workflow.
“We’re still on that journey of trying to reduce the number of clicks for the user. It is almost hard to take myself back to where we were because we’ve come so far, and LibKey Nomad has really made us go that far very quickly.”
“It’s really important to get value for money because we’re spending taxpayer’s money in buying these resources. LibKey Nomad has enabled us to get much better value out of what we’ve purchased.”
The University of Modena and Reggio Emilia is located in the Italian cities of Modena and Reggio Emilia northwest of Bologna. Its roots go all the way back to around 1175 when a legal training school was opened at the request of city officials.
“LibKey has dramatically improved my reference and instruction service.”
33% reduction in unnecessary ILL requests
Reduced delay in patron access
Less wasted staff time
Improved linking reliability
“It’s so much clearer and so much better that people are asking, ‘Why isn’t it this way to begin with?’”
Reduced Support Ticket Volume by 25%
Improved usability to save 100 days of wasted researcher time per year
LibKey led to 75% fewer clicks
LibKey led to large time savings
“The full text PDF is opened in a single click. That includes our authentication layer. So there’s no need for the academic or student to navigate complex publisher platforms.”
“We want to be that valued and trusted source for our students and our faculty. One important way to do that is to do what we can to ensure that our users can easily find and access the information that we say we have within the library collection.”
Scihub became popular not only because it provides access to paywalled articles, but because it’s EASY. Just one click! So much so that people who have institutional access still use Scihub. LibKey *finally* solved the one-click issue via library access.
Dan Quintana
Installed @third_iron‘s LibKey Nomad this morning so I can teach it to my students. It’s so great!
Keegan Sinski
I got this feedback today “OMG Michelle, Nomad is just the best thing ever! It is saving me hours of faffing about, thank you so much!” @CCCU_PH
Kate and Michelle
Elizabeth Beese
@UCSCLibrary: thanks for adding a download PDF option & LibKey redirect to journal articles, which I see as a tremendous gift of TIME
Juan Manuel Pedroza
