😏 Ready to transform your sales approach? Revolutionize your strategy with new agents and explore how to get started with the exclusive Microsoft AI Accelerator for Sales program: https://msft.it/6043q1QPJ
About us
Keep up on the latest news and events for Microsoft Dynamics 365, the only portfolio of intelligent business applications that gives you the agility to deliver operational excellence and delight every customer.
- Website
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http://www.dynamics.com
External link for Microsoft Dynamics 365
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- Redmond, Washington
Updates
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Venchi, the Italian chocolate maker, used Dynamics 365 and AI to save 1,500 hours annually and build a loyalty program that attracted 800,000 customers. Learn about its transformation journey: https://msft.it/6043qZ4Nd
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Sales teams require real-time insights to deliver tailored customer experiences—something outdated CRM systems fail to provide. Learn how Microsoft Dynamics 365 and Microsoft 365 Copilot can help: https://msft.it/6045qZ4UW
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Contact centers are moving from AI exploration to execution. Dive into the Harvard Business Review Analytic Services survey findings to learn how customer service leaders are approaching AI: https://msft.it/6043qkBAL
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📞Starting next month, Microsoft Dynamics 365 Contact Center customers will be able to leverage Teams Phone to streamline their contact center operations! This new feature removes the need to administer a separate phone system and empowers customer service reps to deliver quality service using the familiar Microsoft Teams interface. Learn more: https://msft.it/6041qVLJL
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Unlock new opportunities and overcome business challenges by reimagining business transformation with Microsoft Copilot and agents. Register now for the Microsoft Business Applications Launch Event and discover how to accelerate AI transformation with human ambition. https://msft.it/6048qVA02 #MSBizAppsLaunchEvent #MSDyn365 #PowerPlatform
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Copilot and agents have transformed the sales function. Customers who’ve implemented Copilot are able to get better and faster information on sales opportunities, and collaborate better overall, leading to faster turnarounds and increased revenues. Some sellers have seen near double-digit increases with these technologies. That’s real impact. Learn more about how Copilot and agents can help you close deals faster with our latest innovations: https://msft.it/6042qVSmQ
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Lexmark places a premium on customer engagement, but its legacy solutions were disparate, making tracking customer journeys complex and inefficient. "We've been on the journey with Microsoft after moving from Salesforce to Dynamics 365 Sales. We're excited to be one of the first customers to use Sales Qualification Agent and look forward to the ability to scale our sales team with agents and provide an exceptional experience to our customers." Kyle Farmer, Vice President, Global Sales and Strategy Learn more about how Lexmark is using Dynamics 365 Sales: https://msft.it/6047qVjEx
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